Health

Swiss healthcare system, hospitals, doctors, insurance, pharmacies and wellness services.

Emergency Numbers

In case of emergency, Switzerland has dedicated phone numbers for different services. These numbers are free to call and available 24/7 from any phone, including mobile phones without a SIM card. Save these numbers in your phone contacts immediately upon arrival.

117

Police

Non-emergency: local station

118

Fire Brigade

Also for natural disasters

144

Ambulance

Medical emergencies

1414

Rega

Air rescue helicopter

145

Toxicology Center

140

Road Assistance

112

European Emergency

Swiss Health Insurance Explained

Switzerland operates a mandatory health insurance system under the Federal Health Insurance Act (KVG/LAMal). Every resident must obtain basic health insurance within three months of establishing residence. The standard package covers doctor visits, hospital stays in the general ward, prescribed medications, maternity care, preventive checkups, and selected rehabilitation services.

All insurers must accept applicants for basic insurance regardless of age, health status, or pre-existing conditions. Premiums vary by canton, age bracket, deductible level, and insurance model. Costs can be reduced by choosing a higher annual deductible and models such as HMO, family doctor, or Telmed.

After meeting your deductible, you generally pay a 10% co-payment on further costs up to the yearly cap. The official comparison portal at priminfo.admin.ch is the best source for comparing premiums. Basic insurance can be switched every year before the end of November without medical underwriting.

Tips
  • 1.Compare premiums every October or November when new rates are published. Switching can save hundreds of francs each year.
  • 2.If you are young and healthy, a high deductible with a Telmed or HMO model usually gives the lowest monthly premium.

Finding a Doctor

Finding a reliable general practitioner is one of the first healthcare tasks after arrival. Your GP acts as the primary contact for non-emergency issues and coordinates specialist referrals when needed. If your insurance model is based on a family doctor, you generally need to see that doctor first before visiting specialists.

The Swiss Medical Association directory at doctorfmh.ch lets you search by location, specialty, and language. In larger cities many doctors speak English in addition to the local language, but waiting times for new patients can still be long.

For urgent but non-life-threatening problems, most cities offer walk-in clinics and permanence centers. Specialists may accept self-referrals, but your insurance model can affect reimbursement. A referral from your GP remains the safest route.

Tips
  • 1.Ask colleagues, neighbors, or expat groups for doctor recommendations before choosing a long-term GP.
  • 2.Register with a GP early even if you are healthy. First appointments in large cities can take weeks.

Pharmacies & Medication

Swiss pharmacies are more than dispensing counters. Pharmacists provide consultations, vaccinations, blood pressure checks, and guidance on common treatments. Many pharmacies also help with travel health questions and medication reviews.

Prescription medicines are partly covered by basic insurance, subject to your deductible and co-payment. Over-the-counter products for common issues are widely available without a prescription. Standard opening hours are weekday daytime plus Saturday openings, with emergency pharmacies rotating for nights and holidays.

If you rely on ongoing medication, bring a supply from your home country together with the generic names and a doctor's letter. Swiss pharmacists can often identify equivalent medicines locally, but controlled substances may require additional documentation.

Tips
  • 1.Use pharmacy locator apps or local pharmacy websites to find the nearest emergency pharmacy outside normal opening hours.
  • 2.Large chains such as Amavita and Sun Store often run loyalty programs and discounts on non-prescription products.

Dental Care

Dental care is usually not covered by basic Swiss health insurance, which makes routine and specialist treatments a significant out-of-pocket cost. Checkups, cleanings, crowns, root canals, and orthodontics can become expensive quickly without supplementary coverage.

Supplementary dental insurance exists, but it is most useful before problems appear. Insurers often ask for a dental report, exclude pre-existing conditions, or impose waiting periods. Coverage limits and reimbursement levels vary widely by plan.

You can find dentists through the Swiss Dental Association directory, local recommendations, or university clinics. Some university clinics offer lower-cost treatment performed by supervised students, and school dental services often support children's care through the municipality.

Tips
  • 1.Apply for dental supplementary coverage early if you think you will need it. It is harder to obtain good terms after issues arise.
  • 2.University dental clinics can be a cost-effective option for routine and non-urgent work.

Mental Health Services

Mental health services in Switzerland are broad and increasingly accessible. Psychotherapy provided by psychiatrists is covered by basic insurance, and psychotherapy by independent psychologists can also be covered with the correct medical referral model.

Demand for therapy often exceeds supply, especially for English-speaking practitioners. Directories from professional associations, cantonal psychiatric services, and private therapy networks are useful starting points. Many providers now offer both in-person and video sessions.

For crisis support, Switzerland has confidential helplines operating around the clock. Services also exist for children, teenagers, and people looking for guidance on navigating the mental healthcare system.

Tips
  • 1.Ask your GP for a referral pathway that matches your insurance model so psychotherapy sessions are reimbursed correctly.
  • 2.If you need support in English, start your search early and include online therapy options as well as in-person providers.
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