Applications Manager
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About this role
Applications Manager The Company We don't exclusively manufacture legendary watches; we keep in time with technology! The Swatch Group Services' IT division plays a key role in the digital transformation of a global leader in watchmaking. At the heart of innovation, you will help design high-performing technological solutions serving iconic brands. For our growing team into the Applications Management team, we are looking for a confirmed Applications Manager The Job As Application Manager, you will : Manage portfolio of applications as service owner Manage Applications (Cloud and/or on-premises) including access, invoicing, licenses, monitoring, resources, roles, security, updates) Coordinate delivery of services to business and ensure IT Service's continuity Organize and provide technical implementations for all lifecycle changes Provide levels 2 and 3 of support Manage enhancement, corrective changes according to applications lifecycle Support new application deployment, infrastructure migration and upgrade projects Work closely with customers, define requirements and set expectations Provide and maintain end-user and technical documentations Your Profile IT technical degree (ES/HF) or equivalent in Computer Science 3 to 5 years of related work experience with application lifecycle management Work experience in industry is preferred Strong communication and collaboration skills in an international environment Autonomous at organizing work and setting priorities Solution oriented, analytical and problem solving skills Team worker and Service/Customer oriented Professional Requirements Good understanding of standard methodology, techniques and procedures Knowledge of IT marketplace and technologies (Cloud, Hybrid, On-premises) Familiarity with SQL language and/or Powershell Understanding of security policies (GDPR), contracts management and SLA principles Experience with Document management systems (Confluence, Sharepoint) Experience with Microsoft and/or Linux environment is a plus How to Communicate Fluent in English and French German is an asset Any other language is welcome! Company Address 2504 Biel / Bienne Contact Aliénor Dro jpid5f1e334cs jpit0937cs jpiy26cs
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